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Technical Product Owner - eCommerce Supplychain

E-Commerce Utrecht Full-time Netherlands

Job Description

We are a dynamic digital team managing JDE’s global e-commerce and online experience, closely collaborating with local markets and global departments. This role centres on technology for coffee order fulfilment and supporting consumer care systems. We work in a full agile setup, celebrating success and supporting one another.

The Technology Team collaborates with Shop Owners for L’Or and Tassimo to set and implement the Webshops development roadmap, including features like subscriptions, enhanced shopping experiences, and self-service solutions. The team works with Architects and Development partners and oversees the entire Ecommerce Digital landscape, covering Magento Ecommerce, Salesforce OMS, Consumer Care, and partners.

As Technical Product Owner in this space you will report to Global Tech & Product Manger e-Com & Digital and your core responsibilities will be:

  • Link between Business, Development and IT
  • Maintain and prioritize product backlog with your stakeholders, and together with Architect and Development Team deliver new functionality
  • Identify business requests and translate the business requirements into epics and user stories
  • Initiate based on consumer journey analytics,  pro-active improvements and innovations in our shops
  • Understanding of the Digital/IT landscape, think like a developer and know how to translate in IT Solution
  • Refine user stories with Architects and Dev Teams (they focus on Technical Solution Design, you safeguard the Business Objective)
  • Set Acceptance Criteria and Review Test Plan of Development Partner
  • Create test scripts and coordinate User Acceptance Testing
  • Initiate, Document, and Maintain the Development Processes
  • Secure stability of landscape and quality of data

Qualifications

If you’re brimming with entrepreneurial spirit and a drive to succeed, you’ll fit right in at JDE. Working globally and locally, our Associates have been positively influencing the world of coffee for over 265 years. We love people who are not afraid to try, and who try until they get it right. We value strong convictions and encourage debate. Committed to playing at our best, we think bigger and move faster, always rising to the challenge that matters most and celebrating the wins that count.

For this role we’re looking for someone who has the following skills and experience:

  • Bachelor degree
  • Certified Product Owner with 2+ years’ experience with Agile Way of Working,
  • A strong product instinct and a proven track record of continuous optimization
  • 3+ years of experience in eCommerce platform focussed on Supply Chain operations or Consumer Care processes. Also a pre for Salesforce OMS and Consumer Care experience.
  • 5+ years of relevant eCommerce and/or online Service experience, both strategic and hands-on
  • Excellent communication skills in English
  • Positive attitude, strong work ethic and ability to work in a fast-paced environment
  • Ability to work in multiple cross-functional teams, providing leadership or support when needed
  • Comfortable working in an agile working environment
  • Excellent verbal and written communication skills
  • Should have a data driven decision making mindset

Additional Information

Your application at JDE Peet's
If you are interested in this career opportunity at JDE Peet's, apply and join us. After receiving your application we will do our utmost to give you quick feedback. Part of the recruitment procedure at JDE Peet's would be an online assessment, followed by interviews. A pre-employment check can be part of the recruitment process.

Our DE&I Statement

At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

Our efforts on this agenda have earned us the prestigious Catalyst Award, as well as the Fair Pay Leader Certification in 2025 thanks to an unexplained gender pay gap of 0.52%.

#unleashyourpossibility #acupofamazing

 

Band : H / CT 10

Company Description

Who we are?

We are JDE Peet’s. We craft coffee for every cup and build brands for every heart. 

JDE Peet’s is the world’s leading pure-play coffee company, serving approximately 4,400 cups of coffee per second in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focusing on brand-led growth across three big bets: Peet’s, L’OR, and Jacobs, alongside a collection of 9 local icons; such as Douwe Egberts, Kenco, Pilao, Old Town, Moccona, Super, Gevalia, Friele, Marcilla. In 2024, JDE Peet’s generated total sales of EUR 8.8 billion and employed a global workforce of more than 21,000 employees.

What’s it like to work at JDE Peet’s?

We believe amazing things happen over a cup of coffee. Together, we create those moments every day, turning ideas into impact and possibilities into reality. At JDE Peet’s, we work as one team guided by our values: we Dare to Amaze, Own It, Make It Simple, and Win Together. Here, you’ll find the freedom to innovate, the courage to take bold steps, and the support to grow your career in a global environment.

Come join our team and discover what your cup of amazing can be!

Find out more at http://careers.jdepeets.com

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